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Privacy Policy

PreventaPro Privacy Policy

Effective Date: October 7, 2025

Welcome to PreventaPro (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the PreventaPro mobile app, website, and related services (collectively, the “Service”).

By using PreventaPro, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service.

 

1. Purpose of PreventaPro

PreventaPro is a workplace wellness and ergonomics platform that helps organizations identify and reduce ergonomic risks, while supporting employees in preventing or managing soft tissue discomfort.
The platform is not a medical device or diagnostic tool, and information provided through it is educational only.

 

2. Information We Collect

We collect and process the following types of information:

a. Manager/Administrator Information

  • Work email address for account creation and login.

  • Organizational and usage data related to platform management and participation metrics.

b. Associate/Participant Information

  • Access Codes: Unique system-generated codes used to participate anonymously.

  • Optional Contact Information: Associates may voluntarily provide a phone number and/or email address to receive reminders or notifications.

  • Program Data: Information about ergonomic habits, discomfort levels, and participation in wellness activities.
    Note: This data is de-identified and linked only to the anonymous system code.

 

3. How We Use Your Information

We use collected information to:

  • Operate and maintain the PreventaPro platform;

  • Provide educational and ergonomic guidance;

  • Send reminders or check-in messages (if you have opted in);

  • Generate aggregate, de-identified reports for employers to monitor workplace wellness trends;

  • Improve platform performance and functionality.

We do not share individual user data with employers unless you provide explicit written consent.

 

4. Data Structure and Confidentiality

To ensure privacy and confidentiality:

  • Contact details (email, phone) are stored separately from all other program or discomfort data.

  • Ergonomic and wellness data are stored under anonymous codes.

  • Reporting and analytics are based only on aggregated or de-identified data.

  • Employers receive summary trend reports, not individual records.

  • All data are encrypted both in transit and at rest.

 

5. Text and Email Communications

If you choose to provide contact information, you consent to receive communications such as:

  • Appointment or assessment reminders;

  • Program participation prompts;

  • Ergonomic or wellness check-in messages.

We ensure that:

  • No personal health or discomfort details are included in messages;

  • Message frequency depends on your program participation;

  • Standard carrier rates may apply;

  • You may opt out at any time by following unsubscribe or STOP instructions.

  • Mobile data is never is never shared or sold.

 

6. HIPAA and Privacy Compliance

PreventaPro is not a covered entity or business associate under HIPAA, as it does not handle personal health information (PHI) in a way that makes HIPAA applicable.
However, we maintain data protection practices consistent with Privacy Shield principles and applicable privacy regulations, including commitments to:

  • Collect only necessary data;

  • Encrypt and secure all information;

  • Restrict access to authorized personnel;

  • Never sell, rent, or share identifiable information for marketing or unrelated purposes.

 

7. Data Retention

We retain data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
De-identified, aggregated information may be retained for research or analytics without limitation, as it cannot identify individual users.

 

8. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including:

  • Secure databases;

  • Role-based access control for authorized staff;

  • Regular security reviews and monitoring.

Despite these measures, no system can be fully secure. By using PreventaPro, you acknowledge and accept this risk.

 

9. Third-Party Services

PreventaPro may connect to or integrate with third-party platforms (e.g., HR systems, analytics tools, messaging services).
We are not responsible for the privacy or security practices of third-party providers. We recommend reviewing their privacy policies before sharing information with them.

 

10. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your information;

  • Withdraw consent to communications;

  • Request a copy of the data we hold about you;

  • Lodge a complaint with a privacy authority.

To exercise these rights, please contact us using the details below.

 

11. International Data Transfers

If you access PreventaPro from outside the United States, your information may be processed and stored in the U.S. or other jurisdictions with different data protection laws.
We apply appropriate safeguards to protect transferred data consistent with applicable law.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available within the app and on our website, with the “Last Updated” date at the top.
Continued use of the Service after updates means you accept the revised Policy.

 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
🌐 https://www.preventapro.com/contact

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