top of page

Terms & Conditions

PreventaPro – Terms of Service

10/7/25

Welcome to PreventaPro (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of the PreventaPro mobile application, website, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to these Terms. If you do not agree, please discontinue use of PreventaPro immediately.

 

1. Purpose of PreventaPro

PreventaPro is a workplace wellness and ergonomics platform designed to support the prevention and management of soft tissue discomfort or injury in occupational settings.

The platform provides managers and administrators with tools to identify, monitor, and reduce ergonomic risks in the workplace.
It also provides associates (employees) with educational materials, ergonomic guidance, and early intervention support to help manage and prevent soft tissue strain or discomfort.

Important: PreventaPro is not a medical device, diagnostic tool, or healthcare provider.
All information provided is educational in nature and is not intended to replace advice from a qualified medical professional.

 

2. Platform Users

PreventaPro has two categories of users:

  1. Managers/Administrators – Individuals authorized by their employer to access the PreventaPro system using their work email address. They oversee implementation of the program, track usage, and review de-identified results.

  2. Associates/Participants – Employees who are enrolled in the ergonomics or injury prevention program to help manage or prevent discomfort.

    • Associates are assigned a unique system code for confidentiality.

    • Associates may voluntarily provide a phone number and/or email address to receive reminders or notifications.

    • These identifiers are stored separately from all other program and discomfort data to protect privacy.

 

3. Eligibility

To use PreventaPro, users must:

  • Be at least 18 years of age (or the age of majority in their jurisdiction);

  • Have authority from their employer or organization to participate;

  • Use the platform in accordance with applicable workplace policies and laws.

By using the platform, managers confirm they are authorized to collect and manage associate participation within their organization.

 

4. Access and Account Management

  • Managers create and access accounts using their verified work email address.

  • Associates access the platform through assigned access codes that do not include names or other direct identifiers.

  • Optional contact information (email or phone) may be provided by the associate for communication purposes only and is maintained in a secure, separate database.

Users agree to maintain the confidentiality of their credentials or codes and to use PreventaPro only for its intended workplace wellness purpose.

 

5. Privacy, Data Protection, and HIPAA/Privacy Shield Statement

a. HIPAA Non-Applicability

PreventaPro is not a covered entity or business associate as defined under the Health Insurance Portability and Accountability Act (HIPAA).
The platform does not store or process personal health information (PHI) in a manner that makes HIPAA applicable.
All discomfort-related and ergonomic data are coded and de-identified, and cannot be traced to individual users without separate consent.

b. Data Structure and Confidentiality

  • Associates’ names, emails, and phone numbers are stored in a separate, secure system used exclusively for communication purposes (e.g., reminders, notifications).

  • Their ergonomic, wellness, and discomfort data are stored independently, associated only with anonymous codes.

  • PreventaPro’s reporting and analytics functions operate solely on aggregate or de-identified data, ensuring that individual information is not disclosed to employers.

Employers receive only summary data and trend reports, not individual participant records, unless explicit consent is given.

c. Text and Email Communication Consent

Associates may voluntarily provide contact information to receive text message or email communications from PreventaPro.
By providing this information, you consent to receive:

  • Appointment or assessment reminders;

  • Program participation prompts;

  • Ergonomic or wellness check-in notifications.

You acknowledge and agree that:

  • No personal health or discomfort details are ever included in messages;

  • Message frequency may vary based on your program involvement;

  • Standard message and data rates may apply as determined by your carrier;

  • You may opt out at any time by following the unsubscribe or STOP instructions provided.

d. Data Protection and Privacy Shield Alignment

Although HIPAA does not apply, PreventaPro maintains data protection measures aligned with Privacy Shield principlesand applicable privacy regulations.
We commit to:

  • Collect only the data necessary for program functionality and reporting;

  • Encrypt all personal and coded data at rest and in transit;

  • Limit data access to authorized staff;

  • Never sell, rent, or share identifiable information with third parties for marketing or unrelated purposes.

 

6. Acceptable Use

You agree not to:

  • Use PreventaPro for unlawful, harmful, or deceptive purposes;

  • Input personal medical diagnoses or treatment details;

  • Attempt to reverse engineer or copy any part of the platform;

  • Share access credentials or codes with unauthorized persons.

 

7. Intellectual Property

All content, design, software, and materials within PreventaPro are owned by PreventaPro or its licensors.
Users are granted a limited, non-transferable, revocable license to use the Service solely for workplace wellness and ergonomic purposes.

 

8. Subscriptions and Fees

PreventaPro may be provided through your employer under a subscription or enterprise agreement.
Fees, payment terms, and cancellation policies are governed by those agreements or by separate subscription terms if used independently.

 

9. Third-Party Services

PreventaPro may integrate with third-party platforms such as HR systems, analytics tools, or messaging services.
We are not responsible for the performance, security, or privacy practices of third-party providers.

 

10. Disclaimers

PreventaPro is provided “as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee that:

  • The platform will prevent all injuries or discomfort;

  • The Service will operate without interruption or errors;

  • All data and materials are entirely free from inaccuracies.

Use of the platform is voluntary and at your own discretion.

 

11. Limitation of Liability

To the fullest extent permitted by law, PreventaPro and its affiliates are not liable for:

  • Any indirect, incidental, or consequential damages;

  • Any loss of data, productivity, or use;

  • Any claims arising from your use or inability to use the platform.

Our total liability is limited to the amount paid (if any) for the Service in the 12 months preceding the claim.

 

12. Termination

PreventaPro reserves the right to suspend or terminate access if a user violates these Terms or misuses the Service.
You may discontinue use at any time by closing your account or uninstalling the app.

 

13. Updates to These Terms

We may revise these Terms periodically. The updated version will be posted in the app or on our website with a new “Last Updated” date.
Continued use of the Service after updates means you accept the revised Terms.

 

14. Governing Law

These Terms are governed by the laws of Oregon, USA, without regard to conflict-of-law principles.


Any disputes will be resolved exclusively in the courts of that jurisdiction.

 

15. Contact Us

If you have questions about these Terms or our privacy practices, please contact:

https://www.preventapro.com/contact

bottom of page